Privacy Policy
Last Updated: November 18, 2025
Port Master
4512 Platform Street, Developer District
Atlanta, GA 30301
Phone: +1 (404) 738-5921
Email: info@port-ma-ster.com
Our Commitment to Data Protection
At Port Master, we recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. We are committed to maintaining the privacy and security of your personal information in accordance with applicable data protection laws.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- • Contact us through forms on our website (name, email address, message content)
- • Request information about our porting services
- • Engage with our customer support team
- • Subscribe to our newsletter or updates (if applicable)
Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- • Device information (browser type, operating system, device identifiers)
- • Usage data (pages visited, time spent on pages, navigation paths)
- • IP address and approximate geographic location
- • Referral sources and exit pages
- • Cookie data and preferences (see our Cookie Policy for details)
Legal Basis for Processing
We process your personal data based on the following legal grounds: your consent (for marketing communications and non-essential cookies), contractual necessity (to provide services you request), legitimate interests (to improve our services and website functionality), and legal obligations (to comply with applicable laws and regulations).
How We Use Your Information
Service Delivery
We use your personal information to respond to your inquiries, provide information about our arcade porting services, process your requests, and communicate with you about projects or services you're interested in.
Website Improvement
We analyze usage data to understand how visitors interact with our website, identify areas for improvement, optimize user experience, and develop new features and services.
Marketing and Communications
With your consent, we may send you information about our services, industry insights, and updates. You can unsubscribe from marketing communications at any time through the links provided in our emails or by contacting us directly.
Security and Legal Compliance
We use your information to protect our website from fraud and abuse, ensure the security of our systems, comply with legal obligations, and respond to lawful requests from authorities.
How We Share Your Information
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
- • Service Providers: We work with trusted third-party service providers who help us operate our website and deliver our services (such as web hosting, analytics, and email services). These providers only access information necessary to perform their functions and are obligated to maintain confidentiality.
- • Legal Requirements: We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users or others.
- • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
- • With Your Consent: We may share your information with other parties when you explicitly consent to such sharing.
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
We restrict access to personal information to authorized personnel who need it to perform their duties.
Regular Monitoring
We continuously monitor our systems for potential vulnerabilities and security threats.
Data Minimization
We only collect and retain data that is necessary for the purposes stated in this policy.
Note: While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you promptly in the event of any data breach affecting your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Contact form submissions are typically retained for two years to allow for follow-up communication and service improvement. Analytics data is retained for 14 months in anonymized form. Cookie data is retained according to your preferences as outlined in our Cookie Policy. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- • Right to Access: You can request a copy of the personal information we hold about you.
- • Right to Rectification: You can request correction of inaccurate or incomplete information.
- • Right to Erasure: You can request deletion of your personal information under certain circumstances.
- • Right to Data Portability: You can request your data in a structured, commonly used format.
- • Right to Object: You can object to processing of your personal information for direct marketing or other purposes.
- • Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.
- • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the information provided at the bottom of this page or through our contact form. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Port Master.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we may provide additional notice such as an email notification or prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Port Master
4512 Platform Street, Developer District
Atlanta, GA 30301
Phone: +1 (404) 738-5921
Email: info@port-ma-ster.com
Or visit our contact page to send us a message directly.